Case Study: The Cove of Lake Geneva streamlines maintenance and owner billing with FastMaint by SMGlobal Inc.

FastMaint Delivers Organizational & Billing Benefits for Vacation-Condo Hotel

The Cove of Lake Geneva, a 194-unit vacation condominium hotel, needed a better method to organize its maintenance department and streamline the complex process of billing individual unit owners. The resort turned to vendor SMGlobal Inc. and implemented its FastMaint CMMS software to bring structure and efficiency to these operations.

SMGlobal Inc.'s FastMaint solution provided an all-in-one platform for tracking work orders, managing inventory, and simplifying owner billing. The results included improved maintenance team productivity, effortless generation of detailed reports, and significant time savings. Office Manager Asia Matelli reported the software is a key tool used for five to seven hours weekly, ensuring tasks are completed on schedule and billing is accurate.

The Cove of Lake Geneva

Asia Matelli

Office Manager