Case Study: PeerPoint Medical Education Institute automates CME accreditation and document management with SMBHD and Salesforce

PeerPoint Medical Education Institute streamlines CME accreditation with SMBHD, saving doctors time and money

PeerPoint Medical Education Institute, a medical education management company, needed an innovative system to automate its Continuing Medical Education accreditation process. Their challenges included connecting Salesforce with their CME Backoffice, implementing a community for medical professionals, and automating document collection. They approached vendor SMBHD for a solution involving Salesforce Sales Cloud and Community Cloud.

SMBHD implemented a multi-phase solution that integrated Salesforce Sales Cloud and a Community with the CME Backoffice system. This provided an automated, end-to-end process for doctors to claim credits, sign documents, and manage forms in a single interface. As a result, PeerPoint's clients now have a system that is easy to navigate, helping them spend less time on the process and save money.

PeerPoint Medical Education Institute