Case Study: New Design Windows streamlines sales and order fulfilment with Smashed Crab Studio

New Design Windows streamlines sales and fulfilment with Smashed Crab Studio

The customer, New Design Windows, is a challenger in the window manufacturing industry founded in 2020. Their challenge was the lack of a suitable software solution on the market to handle their complex product matrix and order fulfilment without requiring double-entry across multiple systems. They engaged Smashed Crab Software to design a complete sales and order fulfilment system to power their entire business.

Smashed Crab Software implemented a bespoke system that handled everything from lead capture and quoting to manufacturing, delivery route planning, and fitting. The solution provided managers with a granular view of the entire process, from initial sale to final installation. According to the managing director, the vendor was highly recommended because they care, indicating a successful partnership and a positive impact on their operational efficiency.

New Design Windows