Case Study: Suffolk achieves faster field documentation with Smartvid.io

Delivering Better Field Documentation Faster by Working Smarter

Suffolk Construction, working on the $300MM+ Longwood Medical hospital project in Boston, needed a faster, more organized way to document progress and milestones across 1,500 rooms and spaces. Their manual photo-based process was time consuming, error prone, and difficult to search later, while the IT team also wanted to support mobile devices and drones without burdening internal systems. Smartvid.io’s field media management platform was brought in to address these challenges.

With Smartvid.io, Suffolk switched from taking multiple photos per room to capturing a single narrated video, then imported Revit room and floor data so SmartTagging could automatically match spoken location details to model-based tags. This made content instantly searchable and cut field documentation time by over 60%, saving about 2.3 months over a six-month period. Smartvid.io also eliminated many retakes and reduced the load on Suffolk’s internal storage and management systems.

Suffolk