Case Study: McLoone's Restaurant achieves 75% reduction in on-premise paperwork and major time savings with SmartVault

Restaurant Chain Moves Documents to the Cloud and Experiences All-You-Can-Eat Convenience

McLoone’s Restaurants, a family‑owned fine‑dining chain with live entertainment (10 locations in New Jersey and Maryland, ~500 employees), was buried in paper. With no document management system, staff relied on manual invoice entry, nightly faxes, physical shipments to headquarters and time‑consuming searches and reconciliations — processes that consumed hours and slowed operations.

McLoone’s implemented SmartVault across all locations, scanning records into a secure cloud portal that integrates with QuickBooks, eliminates faxes, and lets users attach and find documents in seconds. Installation was quick and, with targeted training, staff adopted the new workflow; the company cut at least 75% of on‑premise paperwork and realized significant time savings and faster account reconciliation.

McLoone's Restaurant

Kristy Hensle

CFO