Case Study: Gemba Partners achieves 80% course completion and boosts engagement for 2,000+ employees with SmartUp

Gemba Partners - Customer Case Study

Gemba Partners, a consultancy specialising in lean management that works with clients of roughly 2,000–3,000 employees, faced a major knowledge-transfer challenge: people wouldn’t engage with static PowerPoints and PDFs, so uploaded training went unused. Seeking something simpler, more accessible and more user‑friendly, Gemba Partners partnered with SmartUp to find a better way to upskill large workforces.

SmartUp delivered its learning experience platform, which Gemba used to upload training for a 2,000+ person project and enable mobile access, sharing, commenting, interactive polls, points/leaderboards and a sleek analytics dashboard. The SmartUp implementation boosted engagement and provided actionable data — results to date include 40+, an 80% completion rate, 189+ modules completed and modules launched across 7 channels — allowing Gemba Partners to iterate content and sustain adoption.

Gemba Partners

Marius

Gemba Partners