Case Study: a California State University, Chico Print & Mail Services Department achieves USPS-certified mailing efficiency with SmartSoft SmartAddresser

How two separate departments came together to become a one-stop, certified full-service operation

The Print & Mail Services Department at California State University, Chico sought to maximize efficiency and achieve a unique USPS Mail Service Provider certification. To do this, they needed a certified and reliable solution to manage their address verification, mail presorting, and complex postal documentation. They turned to vendor SmartSoft and implemented the SmartAddresser postal software to help them meet stringent USPS requirements.

With SmartSoft's software, the department successfully achieved its MSP certification, which provides significant postal discounts for the university. The solution ensured consistent performance above USPS quality thresholds, allowing them to avoid annual permit fees and process roughly 250,000 mail pieces per year with high accuracy. As a result, SmartSoft provided a reliable platform that standardized their processes and allowed them to become a highly efficient, one-stop operation.

Print & Mail Services Department

Chris Mendoza

Mall Services Supervisor