Case Study: Toronto Arts Council achieves paperless, automated grants management and greater transparency with SmartSimple Cloud

Communications and transparency are top priorities for the Toronto Arts Council

Toronto Arts Council faced growing delays, heavy paperwork and manual data entry from an aging FileMaker process that hampered grant deadlines and communication tracking. To modernize grants operations, TAC implemented SmartSimple Cloud for Grants Management to centralize applications, communications and reporting.

SmartSimple Cloud automated workflows, group and system-generated emails tied to individual records, a payment scheduler and an interactive public mapping feature showing where grants are used. The SmartSimple Cloud solution all but eliminated manual data entry, significantly cut paper use, sped adjudication from four days to two, improved payment reconciliation and boosted transparency for stakeholders across Toronto.

Toronto Arts Council

Andrew Suri

Director, Grants Management