Case Study: World Vision achieves global project visibility and streamlined collaboration with Smartsheet

World Vision Manages Global Initiatives With Smartsheet

World Vision International, a global Christian relief organization with 50,000 staff, thousands of volunteers, and about 1,500 active projects, struggled to coordinate programs and maintain visibility across regions using phone, email, and spreadsheets. Teams faced inconsistent status updates, limited program health tracking, and difficulty with real-time collaboration and global planning.

By adopting Smartsheet, World Vision implemented standardized regional plans, scorecards, roll-up reporting, and mobile access, giving leaders a unified view of execution and strategic indicators. The result was improved visibility into all programs, faster collaboration and reporting, better resource coordination, and a more consistent way to measure and drive impact for vulnerable children.

World Vision

Juan Bertoldi

Senior Advisor – Strategy Global Office of Strategy, Collaboration & Innovation