Smartsheet
416 Case Studies
A Smartsheet Case Study
UTHealth, a major academic health center in Houston, faced the urgent challenge of coordinating COVID-19 vaccinations for its 12,000 employees. They needed a system to manage appointment scheduling, track vaccine data, monitor side effects, and report key metrics to leadership and state and federal health authorities. They turned to Smartsheet for a digital solution utilizing its forms, automation, and data management capabilities.
The Smartsheet solution streamlined the entire process, using forms for scheduling and automated reminders. It enabled efficient check-in, lot number tracking, and symptom follow-up. Staff used dashboards for real-time reporting and to plan daily resources, vaccinating an average of 200 people per day. The system ensured timely compliance reporting to state entities and provided a foundation for future vaccination phases. Smartsheet proved critical in managing this large-scale health initiative.