Case Study: University of Louisville streamlines curriculum development and micro-credentialing with Smartsheet

University of Louisville streamlines curriculum development for 70+ people across 19 organizations with Smartsheet

The University of Louisville's Digital Transformation Center faced challenges in managing its micro-credentialing program and curriculum development due to a heavy reliance on email and spreadsheets. This inefficient system made it difficult to track projects, support tickets, and key data for programs like the Cybersecurity Workforce Program. To improve digital agility and better prepare students for the workforce, the university turned to Smartsheet for a solution.

By implementing Smartsheet, the DTC automated its entire badging process, streamlined curriculum development, and built a support ticketing system. The platform provided dashboards for real-time progress tracking and automated workflows for notifications and approvals. As a result, Smartsheet enabled the center to manage over 70 people across 19 organizations more effectively, significantly improving efficiency, accountability, and the speed of resolving student issues.

University of Louisville