Smartsheet
280 Case Studies
A Smartsheet Case Study
TRUE Projects is a small Australian design-and-construct commercial fit-out firm founded in 2018 with a mission of total project transparency. As the business grew, founders Kane Godfrey and James Peebles moved beyond Excel, Dropbox and email and needed a flexible, cloud-based system (not a single-purpose construction app) to provide real-time visibility across finance, sales, marketing and project delivery and avoid version‑control issues and vendor lock‑in.
They implemented Smartsheet enterprise-wide, using templates and custom sheets plus integrations like Dropbox and 10,000ft to run CRM, pipelines, meetings and project tracking from a single source of truth. The centralized, mobile-ready solution cut data-management time by about 30% (with ~15% saved through auto‑filling), reduced human error, improved cross-team collaboration and gave real-time KPI visibility to support faster, more consistent project delivery.
Kane Godfrey
Director