Case Study: Trimble achieves a 75% reduction in billing time and streamlined project operations with Smartsheet

Trimble Streamlines Project Management and Operations With Smartsheet

Trimble’s Transportation group, a technology leader in fleet safety and efficiency, faced growing pains as its professional services team expanded from 3 to 20 people and from about 20 to 200+ projects per year. The existing tools couldn’t scale—document, data, and metric management became increasingly time-consuming and the team needed a fundamental shift to regain speed, visibility, and control.

They adopted Smartsheet to consolidate financial reporting and operations, using dashboards and reports to centralize data, track pipeline/backlog/billing, and surface trends. The change cut billing time by 75% (about 4 hours per week), simplified reporting and analysis across the team, and set the stage to run all new projects through Smartsheet Control Center for end-to-end management.

Trimble

Tony Elliot

Director of Professional Services