Smartsheet
416 Case Studies
A Smartsheet Case Study
Tableau Software, a company that creates data visualization products, needed a way to quickly adapt its internal processes to keep pace with rapid business changes. Their existing systems for workflow and ticketing were slow to develop and implement, hindering agility. To address this, they turned to the Smartsheet platform for process management.
By implementing Smartsheet, Tableau gained the ability to rapidly prototype forms and processes, saving countless hours. Employees, including a senior manager, reported personal time savings of 10-20 hours per week by moving processes from email and spreadsheets to Smartsheet. The solution allowed the company to test and refine processes before potentially moving them to more specialized systems, easing transitions. Smartsheet has been widely adopted across departments, particularly in IT and services, helping Tableau quickly adjust and scale to meet business needs.