Case Study: Swinburne Edge achieves 40% time savings and stronger collaboration with Smartsheet

Swinburne Edge transformed its operations with Smartsheet, streamlining workflows and enhancing collaboration

Swinburne Edge, part of Swinburne University of Technology in Australia, needed to automate manual processes, improve visibility across projects, and better connect siloed teams. The education provider was relying on spreadsheets and email to track activities, which made collaboration difficult, especially as more staff worked remotely. Smartsheet was introduced to streamline workflows and support more scalable operations.

Using Smartsheet, Swinburne Edge automated key processes, built dashboards for real-time progress tracking, and improved client and student communication with forms and automated notifications. With help from Smartsheet and partner Atturra, the organization reported about 40% time savings in one area, faster responses to student requests, and better collaboration and accountability across teams.

Swinburne Edge

Anoush Hovivyan

Operations Manager