Case Study: St. Thomas Elgin General Hospital improves clinical decision making and operational efficiency with Smartsheet

St. Thomas Elgin General Hospital streamlines 30-user clinical reporting with Smartsheet

St. Thomas Elgin General Hospital (STEGH) needed a better way to track important operational data, including hospital occupancy, staffing levels, and patient access metrics. Their previous process was outdated and siloed, requiring manual data entry on whiteboards and spreadsheets, which made it difficult to inform future clinical decisions. To address this challenge, they turned to the vendor Smartsheet and implemented its Intelligent Work Management Platform.

By using Smartsheet, STEGH centralized its data tracking, allowing up to 30 clinical leaders to enter metrics from their computers or mobile devices. This solution streamlined their daily bed huddle, simplified reporting, and increased operational efficiency. The results included more productive meetings focused on problem-solving instead of data gathering, more accurate staffing utilization, and the ability to make more informed clinical decisions. Smartsheet provided the hospital with both the data and the narrative needed to accelerate strategic initiatives.

St. Thomas Elgin General Hospital