Case Study: St. Edward’s University streamlines IT resource management and remote learning with Smartsheet

St. Edward’s University reinvests 25% of IT services budget with Smartsheet

St. Edward’s University, a liberal arts school in Austin, Texas, needed to standardize its administrative IT processes and support remote learning, particularly during the COVID-19 pandemic. Their challenge was managing IT resources, budgets, and contracts with fragmented tools and limited staff efficiency. They turned to the vendor Smartsheet and its platform capabilities including Dynamic View for project and portfolio management.

Using Smartsheet, the university automated contract tracking, asset management, and financial forecasting, creating a transparent, real-time system for decision-making. The solution enabled the IT resource management function to be handled by a single full-time employee instead of a four-person department. Smartsheet helped reinvest over 25% of the IT services budget, supported a technology loaner program for students, and streamlined operations across numerous departments. The platform's flexibility allowed for widespread adoption, saving significant time and resources.

St. Edward’s University