Case Study: St. Edward’s University achieves streamlined processes and reinvests 25% of IT services budget with Smartsheet

St. Edward’s University manages academic IT resources and supports remote learning with Smartsheet

St. Edward’s University, a 4,000‑student liberal arts university in Austin, needed a better way to manage complex IT projects, budgets, contracts, and assets—especially as COVID‑19 forced services to run with fewer staff and tighter finances. Fragmented tools like email and spreadsheets made it hard to get accurate, timely information for decision‑making and forecasting.

By standardizing processes and automating tasks with Smartsheet—including dashboards, WorkApps, and Dynamic View for selective data sharing—the university gained real‑time visibility into contracts, renewals, and assets. The platform helped renegotiate and reuse 25% of the IT services budget, improve forecasting and reporting, support remote‑learning equipment distribution while protecting student data, and dramatically reduce administrative effort so a single full‑time leader (with student help) can manage what once required many staff.

St. Edward’s University

Danny Lorenty

IT Service Manager