Case Study: Special Olympics achieves global visibility, improved collaboration, and saves hundreds of staff hours with Smartsheet

Special Olympics builds community across the globe with enhanced visibility and collaboration through Smartsheet

Special Olympics, the global nonprofit that builds inclusion through sport, needed a scalable way to run its work as projects and to break down regional silos. Without centralized visibility or consistent processes, teams duplicated effort and leadership lacked real-time insight into programs, events, and operations.

A phased rollout of Smartsheet—with templates, automations, dashboards and Control Center—standardized project management across regions and supported event planning, outreach and internal processes. The organization now tracks more than 150 projects, saves hundreds of staff hours annually, reduces duplicate work, and gives leaders instant visibility to improve coordination and decision‑making.

Special Olympics

Laura Jones

Director of Project Management, Special Olympics International