Case Study: Sodexo achieves standardized, transparent workflow management with Smartsheet Control Center

Sodexo creates new solution in Smartsheet to streamline and automate travel requests, approvals, and give senior leadership better visibility

Sodexo, the global leader in Quality of Life Services, was struggling with inconsistent project management practices across its North American portfolio. Different teams used multiple platforms, which created manual work, fragmented reporting, and uneven quality in project execution. Smartsheet helped Sodexo address this challenge with its collaboration and reporting capabilities, including Smartsheet Control Center.

Smartsheet implemented Control Center to standardize workflows, improve transparency, and scale project management across the organization. The results included stronger dimensional reporting, better resource management, improved project execution quality, and reduced administrative effort. Smartsheet also helped Sodexo share strategic project status more broadly and make meaningful progress on its three-year project management maturity roadmap.

Sodexo

Sparkle Grueso

Director, Program/Project Management