Case Study: University of Utah Health achieves a 30% gain in efficiency with Smartsheet

Smartsheet Delivers 30 Percent Efficiency Gain for University of Utah Health

University of Utah Health, an academic health system serving Utah and five surrounding states with about 19,000 employees, needed a better way to manage projects and processes—like onboarding, training, and resource planning—because manual spreadsheets and version-control issues slowed work, hindered alignment, and risked employee retention and patient experience.

They adopted Smartsheet to automate workflows, capture information with forms, and surface real-time dashboards, eliminating manual tracking. The change boosted visibility and accountability, improved resource management, and delivered a 30% gain in project and process efficiency.

University of Utah Health

Anita Willoughby

Business Services Director