Case Study: Shaw Industries achieves standardized portfolio management and real-time project visibility with Smartsheet

Shaw Industries Upgrades Their Operations With Smartsheet

Shaw Industries, the world’s largest carpet manufacturer and a 10,000+ employee enterprise, needed a single work-execution platform to standardize portfolio management across divisions. The company required visibility into project status for internal teams and external contractors, real-time vendor collaboration and mobile updates, and a solution that was easy to learn with minimal training.

Smartsheet provided master project templates, shared sheets and roll-up reports that enabled consistency, real-time collaboration, and mobile access with a familiar spreadsheet-like interface. The result: many one-off systems were eliminated, emails/phone calls/paperwork were reduced, processes were streamlined, data quality improved, and Shaw gained greater flexibility, efficiency, and a lower-maintenance platform to support long-term growth.

Shaw Industries

Torrance Ford

VP Talent Management