Case Study: SEIU 775 Benefits Group improves scheduling, reporting, and caregiver training with Smartsheet

SEIU 775 Benefits Group streamlines training for nearly 50,000 caregivers with Smartsheet

SEIU 775 Benefits Group, a nonprofit providing training and benefits for nearly 50,000 caregivers, faced significant challenges in managing class schedules and attendance reporting. Their small team used separate, manual systems, leading to inefficient processes, data inaccuracies, and hours of wasted time updating binders and calendars. To overcome this, they turned to the Smartsheet platform for automation and centralized data management.

Using Smartsheet, the organization automated scheduling and reminders, created centralized dashboards for instructors, and utilized the Smartsheet Calendar App for real-time visibility. This solution from Smartsheet eliminated manual work, consolidated data, and provided flexible support for a shift to virtual training. The results included dramatically increased team efficiency, accurate training records for caregivers, and the ability to seamlessly adapt their operations during the pandemic.

SEIU 775 Benefits Group