Case Study: Securitas Security Services USA simplifies project portfolio management with Smartsheet

Securitas Security Services USA, Inc cuts audit time from 3 months to 1.5 months with Smartsheet

Securitas Security Services USA, Inc., a major security services provider, faced challenges managing a portfolio of 40 complex projects after a corporate transformation. Their project managers used disparate tools, creating data silos and hindering strategic oversight, while the IT team struggled with lengthy, costly biannual audits. To standardize project portfolio management (PPM) and improve governance, they turned to Smartsheet's Intelligent Work Management Platform, specifically utilizing Smartsheet Control Center.

By implementing Smartsheet, Securitas centralized and automated its PPM processes. The solution provided real-time dashboards for leadership, streamlined audits, and used workflow automation for reminders and reporting. With Smartsheet, the PMO gained deep visibility to keep projects on track, and the IT team slashed audit completion time from three months to about six weeks while saving on external software costs. The vendor's tools enabled efficient updates across all projects and scaled to support additional business units.

Securitas Security Services USA, Inc