Case Study: SAP Ariba and SAP Fieldglass achieve faster, more accurate employee skills management and reporting with Smartsheet

SAP Helps Employees Reach their Career Potential

SAP Ariba and SAP Fieldglass, part of SAP’s procurement and external workforce business, needed a way to roll out a global skills-management program for 15,800 employees and manage large, distributed assessment data more reliably than with spreadsheets or traditional PM tools. The challenge was aggregating and validating many data sources, keeping leaders informed without creating countless one-off reports, and enabling frequent, personalized learning plans across regions.

Using Smartsheet as a single source of truth, the team consolidated data into 50+ sheets and 15+ dashboards that auto-update, cut reporting errors, and make dashboards easy to replicate for new regions or teams. Results include faster report creation (dashboard builds in hours vs. six+ hours with Excel/PowerPoint), reduced manual updates, fewer report requests, measurable time savings (roughly halving update effort), and improved visibility that drives more frequent assessments and better matches between employee skills and learning opportunities.

SAP Ariba and SAP Fieldglass

Carmen Ehret

Director of Global Enablement Programs