Case Study: Roche increases project capacity by 30% with Smartsheet

Roche manages 30% more projects with Smartsheet

Roche, a global life sciences company, faced increasing complexity in implementing its innovative diagnostic systems for healthcare customers. The implementation team managed over 600 concurrent projects with disparate information sources and manual processes, struggling with coordination and transparency while needing to ensure labs remained operational for patients. They partnered with vendor Smartsheet to centralize their project management and standardize workflows.

By implementing the Smartsheet platform, Roche automated project creation and consolidated real-time data into a single source of truth, using dashboards for visibility. This provided a standardized, transparent framework for both internal teams and customers. The solution delivered a 30% increase in projects managed with the same number of project managers, turning information gathering from a multi-week manual task into an automated process completed in hours.

Roche