Case Study: Roche Diagnostics achieves rapid COVID-19 test distribution and real-time federal reporting with Smartsheet

Roche Diagnostics leverages fast-built Smartsheet solution to manage COVID-19 test distribution and data analysis

Roche Diagnostics, a global leader in medical diagnostics, faced an urgent challenge when COVID-19 testing demand far outstripped manufacturing capacity. The company needed a flexible, secure, and user-friendly system to prioritize scarce supplies, collect real-time lab data, and quickly report pandemic metrics to federal health authorities — a solution that Roche didn’t have the in-house time or expertise to build.

Working with Smartsheet experts, Roche launched a fast-built platform (first iteration in three days) to aggregate lab data (tests run, positives, inventory) and analyze it against production, orders, shipments, and epidemiological trends. The solution powers dashboards for stakeholders, enabled daily reporting to federal authorities, supported more than 100,000 tests per day, and drove productivity gains (30–40%) while accelerating Roche’s shift to more agile, data-driven operations.

Roche

Lisa Glavan

Marketing Product Manager