Case Study: Rackspace achieves hundreds of hours saved and greater project visibility with Smartsheet Control Center

Rackspace saves nearly 1,000 hours a year with Smartsheet

Rackspace Technology's Corporate Project Management Office (PMO) needed a platform to standardize and streamline the management of new projects and programs across its global portfolio. Their challenge was replacing inefficient, manual processes and a legacy system that lacked consistency, collaboration, and reporting capabilities. This led them to seek a solution from vendor Smartsheet, specifically utilizing its Smartsheet Control Center product.

By implementing Smartsheet Control Center, Rackspace created standardized templates for project and program setup, automated workflows, and dynamic dashboards for real-time portfolio reporting. The solution from Smartsheet provided consistency, transparency, and flexible collaboration both inside and outside the company. The measurable impact was significant, saving the PMO nearly 1,000 hours per year in project creation effort and a 30% savings in effort, with project setup time reduced from 8-10 hours to just 30 minutes.

Rackspace