Case Study: Precise Biometrics achieves global team coordination and streamlined product launches with Smartsheet

Precise Biometrics Coordinates Teams Across the Globe Using Smartsheet

Precise Biometrics, a 15-year-old identity-authentication company with offices in Sweden and the U.S., faced coordination challenges when its 20-person team prepared to launch a new mobile product, Tactivo. Time zones, dispersed contributors across marketing, legal and product development, and outdated emailed spreadsheets created versioning problems and stalled progress — the company needed a simple, cloud-based way to share dates, dependencies and tasks.

They adopted Smartsheet as a single, spreadsheet-like workspace that everyone could use instantly. Smartsheet centralized launch planning, automated lead capture with web forms and QR codes, tracked onboarding, inventory and meeting action items, and enabled consolidated task reports and reminders. The result: a virtual office that improved cross‑team collaboration, sped lead follow-up and simplified project tracking, becoming an indispensable tool for the company’s global operations.

Precise Biometrics

Meredith Esham

Director of Marketing and Communications