Case Study: Philips achieves faster, more transparent clinical research project delivery with Smartsheet

A Smartsheet Case Study

Preview of the Philips Case Study

Philips enhances project delivery with Smartsheet to fast-track clinical research

Philips’ Clinical Operations team needed a simpler way to manage complex, global clinical trials involving many stakeholders, diverse skill levels, and multiple timelines, tasks, and resources. Using Smartsheet, Philips wanted a user-friendly platform that could bring project information together in one place and improve visibility, consistency, and collaboration across studies.

Smartsheet helped Philips build a standardized project toolkit with templates, forms, dashboards, and Control Center to launch studies faster and keep metrics consistent. As a result, Philips gained real-time portfolio visibility, clearer status tracking, faster updates, and less email-based back-and-forth, with automated notifications and forms streamlining work. Philips said Smartsheet improved transparency, sped up project updates, and supported more efficient clinical research and decision-making.


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Philips

Gemma Quinn

Manager Clinical Operations


Smartsheet

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