Case Study: NHS Property Services achieves faster fire safety management and greater visibility with Smartsheet

NHS Property Services gains visibility, saves time, and ensures fire safety with Smartsheet

NHS Property Services, which manages fire safety across 1,400 NHS sites, needed better visibility and coordination for hundreds of concurrent projects. Using Smartsheet, the team moved beyond spreadsheet-style tracking and worked with Platinum Partner Invoka Consulting to build a more structured system for approvals, task ownership, and reporting.

Smartsheet’s Control Center and tailored dashboards gave NHS Property Services real-time visibility into project status, delays, and audit readiness. The results were significant: weekly meetings were cut in half, saving each employee 80 to 100 hours a year, and property approval times dropped from up to two weeks to just a few days.

NHS Property Services

Sanjeve Gordhan

Senior PMO Manager