Case Study: MOD Pizza achieves faster, scalable store openings with Smartsheet

MOD Pizza Syncs Best Practices to Grow With Smartsheet

MOD Pizza, a fast‑casual chain founded in Seattle in 2008 with more than 200 locations across the US and UK, was growing rapidly and struggling to systemize store openings. Relying on email and separate Excel spreadsheets to manage projects created visibility gaps, missed dates and costly delays as expansion scaled — at one point managing the equivalent of hundreds of independent spreadsheets.

Using Smartsheet Control Center, MOD standardized project templates and fields so new store projects can be spun up in seconds, centralized tracking, and improved collaboration with internal teams and third‑party vendors while preserving store‑level flexibility. The result is faster, more visible expansion with measurable ROI: shorter project timelines (often trimming about a week), fewer delays, better resource utilization and happier staff who can focus on delivering a stronger customer experience.

MOD Pizza

Dan Gockel

Chief of Stuff