Case Study: Medidata Solutions achieves enterprise-wide efficiency and faster project delivery with Smartsheet

Medidata Solutions - Customer Case Study

Medidata, a SaaS provider with more than 1,200 employees and 500+ clients, struggled to coordinate enterprise-wide clinical trial projects because internal teams and external partners used different work‑management systems. The result was limited visibility into resources, inconsistent onboarding, heavy email volume, and difficulty managing complex, year‑long initiatives and prioritizing work.

By standardizing on Smartsheet as a single project‑management platform—using templates, shared workspaces, dashboards, Gantt imports, checklists and visual formatting—Medidata simplified partner onboarding, improved real‑time resource visibility, and reduced email traffic. The change accelerated delivery (a project estimated at a year finished in eight months), enabled faster decision‑making, and gave clients transparent, collaborative access to project plans.

Medidata Solutions

Keith DiAngelis

Senior Director, Technical Services & Business Process Optimization