Case Study: Chia Ka & Partners (CKP) digitizes accounting, boosts productivity 30% and saves hundreds of hours with Smartsheet

Malaysian accounting firm CKP improves both sales and productivity 30% by digitizing and automating with Smartsheet

Chia Ka & Partners (CKP) is a small Malaysian accounting firm that provides affordable bookkeeping and accounting services to underserved SMEs. Facing slow, paper‑based processes that delayed month‑end closes and made hiring and scaling difficult, CKP needed a simple cloud platform that could handle both accounting and project management and be easy for staff and clients to adopt.

CKP partnered with 57Network to implement a customized Smartsheet solution integrated with Xero, replacing emails, spreadsheets, and manual uploads with a single cloud workflow. The new system saved an estimated 572 hours per year, improved productivity and on‑time monthly closures by 30% (to 70%), enabled smooth remote work during COVID, supported 30% sales growth during lockdown, and freed time for staff development and higher billability goals.

Chia Ka & Partners

Jeremy Chia

Managing Partner