Case Study: Krispy Kreme Doughnuts streamlines shop openings and improves project management with Smartsheet

Krispy Kreme Doughnuts cuts project meeting times to 20-30 minutes with Smartsheet

Krispy Kreme Doughnuts needed to streamline the complex process of opening new shops and improve visibility and efficiency across cross-functional teams. To manage these challenges, the company turned to the Smartsheet platform for its project management and automation capabilities.

Using Smartsheet, Krispy Kreme built an end-to-end project management tool to track every step of new shop openings, from conception to launch. The solution included automated workflows, surveys for feedback, and enhanced collaboration with both internal teams and external vendors. By implementing Smartsheet, the company gained significant visibility into all projects, drastically reduced meeting times to 20-30 minutes, and created more efficient, automated processes for managing critical milestones and deadlines.

Krispy Kreme Doughnuts