Case Study: Johnson & Johnson speeds up content review with Smartsheet

Johnson & Johnson drastically speeds up content review with Smartsheet

Johnson & Johnson, the global healthcare company, needed a better way to manage the complex legal, regulatory, and medical review process for its educational content. Using Smartsheet, the team wanted a tracking mechanism to identify roadblocks, monitor deadlines, and improve visibility across each stage of review.

Smartsheet helped Johnson & Johnson create a centralized, automated workflow with all information, comments, attachments, and notifications in one place. As a result, the company cut its average content review cycle from 72 days to 32 days, improving the initial review by 4 days and speeding revision and resubmission by 30 days.

Johnson & Johnson

Colleen Hulshof

Editorial Compliance Specialist, Global Learning & Development