Case Study: Jeisys Medical Japan improves project management and cuts issue report time with Smartsheet

Jeisys Medical Japan reduces issue report handling time by 30 to 50% with Smartsheet

Jeisys Medical Japan Co., Ltd., a healthcare company, faced challenges with tracking long-term projects and managing its high volume of maintenance tasks using non-standardized tools. They sought a solution to consolidate projects, visualize progress, and reduce manual errors. They selected Smartsheet for its intuitive interface and robust project management capabilities.

By implementing Smartsheet, Jeisys Medical Japan used its forms and approval features to streamline nearly 1,000 annual maintenance and inspection cases. This solution replaced manual processes, improved collaboration, and embedded approval workflows. The company reports that Smartsheet reduced the time required for managing issue reports by 30 to 50%, significantly improving operational efficiency, and adoption grew to nearly half of its staff.