Case Study: Infosys achieves greater efficiency and higher win rates with Smartsheet

Infosys accelerates global project ramp-up on day one with Smartsheet

Infosys, a global leader in IT services and consulting, faced challenges with inconsistent methodologies and fragmented tools across its large-scale global projects. This lack of a unified platform created inefficiencies, slow project ramp-up times, and limited visibility for both internal teams and clients. To address this, Infosys partnered with vendor Smartsheet to implement a unified intelligent work management platform.

Working with Smartsheet partner Prodactive, Infosys built a Smartsheet-based Program Management Control Center (PMCC). This solution standardized processes, integrated data into a single platform, and provided real-time dashboards. The results included greater efficiency and consistency, faster project ramp-up, and enhanced client confidence. Infosys explicitly credits Smartsheet with driving improvements in win rates and program execution, as clients began choosing their tool over competitors.

Infosys

Jeff Keller

Program Management Center of Excellence Global Leader at Infosys