Case Study: Infrastructure and Energy Alternatives boosts resource allocation efficiency with Smartsheet

IEA saves 50 hours per week for field technicians with Smartsheet

Infrastructure and Energy Alternatives, Inc. (IEA), a mid-market energy and utilities company, faced challenges managing over 150 renewable energy projects annually. Using manual methods like spreadsheets and email led to poor visibility into resource availability and project status, slowing down communications and efficiency. They partnered with vendor Smartsheet and consultancy DDB Consultants to address these issues.

The solution involved building customized resource and project management tools using Smartsheet, particularly leveraging Smartsheet Control Center and automated workflows. This provided real-time visibility into technician locations and schedules. Field technicians used the Smartsheet mobile app for offline data access. The implementation saved approximately 50 hours per week for technicians by automating data collection, giving them more time for customer interactions, and significantly improved project coordination and customer communications for IEA.

Infrastructure and Energy Alternatives, Inc. (IEA)