Case Study: Whirlpool achieves real-time visibility and regional alignment with Smartsheet

How Whirlpool Gained Real-Time Visibility and Regional Alignment

Whirlpool Corporation, a global home-appliance manufacturer managing roughly 400 projects across five regions, needed a way to give project managers, cross-functional leaders, and senior leadership real-time visibility and regional alignment across its laundry and dryer portfolio. The challenge was to consolidate a complex project pipeline so teams could see responsibilities, status, and priorities at a glance and stay on the same page.

Whirlpool deployed a Smartsheet-powered Portfolio Execution Management Matrix that aggregates all projects, tracks KPIs, color-codes status, and enables fast updates and handoffs—launching a region in as little as two days. After initial rollouts in Brazil and the U.S. and full deployment across remaining regions, teams reported faster imports, clearer reporting, and seamless continuity; a user survey showed 100% agreement that the tracker is a good project-tracking tool, with broad adoption across the business.

Whirlpool

Thiago Zapparoli

Senior Planning Engineer