Case Study: Twin Cities Habitat for Humanity achieves streamlined volunteer and event coordination with Smartsheet

How Twin Cities Habitat for Humanity Coordinates Volunteers and Fundraising

Twin Cities Habitat for Humanity, a medium-sized nonprofit working to eliminate poverty housing in the Twin Cities, needed a better way to organize its extensive event and volunteer schedules and keep staff informed across marketing, donor outreach, and construction programs. With a small team managing hundreds of tasks, coordinating RSVPs, event logistics, and timely communications was a growing challenge.

Using Smartsheet, the organization automated event management and volunteer coordination—collecting RSVPs via forms that auto-populate sheets, setting row-level alerts for updates, and streamlining workflows for check-in and donor follow-up. The solution sped up communications, enabled immediate posting of volunteer photos and updates, and eliminated hours of back-and-forth emailing while improving team visibility and responsiveness.

Twin Cities Habitat for Humanity

Brian Juntti

Director of Marketing and Communications