Case Study: Northeast Georgia Medical Center achieves faster, lifesaving cardiac response with Smartsheet

How Northeast Georgia Medical Center Impacts Patient Outcomes

Northeast Georgia Medical Center (NGMC), a top-ranked cardiology hospital serving 17 surrounding counties, faced a critical communication challenge: reliably capturing and sharing time-sensitive patient information during cardiac arrests. Traditional verbal handoffs between EMS, the Emergency Department, and cardiology risked missing or inaccurate data at the moments when every second matters, and the hospital needed a mobile, cloud-based, HIPAA-compliant solution that paramedics could use quickly.

NGMC implemented Smartsheet web forms, alerts, and reports—paramedics complete a 19-question form on an iPad in seconds, triggering instant notifications to the cardiac team and giving cardiologists actionable data while en route. The result is a complete, searchable record for immediate treatment and trend analysis, faster, more coordinated care that improves patient outcomes, and data that supports community CPR training and grant applications.

Northeast Georgia Medical Center

Jason Grady

Regional STEMI Coordinator