Case Study: Extreme Networks achieves real-time global collaboration and production visibility with Smartsheet

How Extreme Networks Coordinates Global Collaboration

Extreme Networks, a large networking and security technology company that designs most products in-house and relies on global original design manufacturers (ODMs), was struggling to coordinate New Product Introduction (NPI) activities across multiple time zones, languages, and sites. Using SharePoint and email left suppliers excluded and project documents out of date, creating delays and costly mistakes—one PCB error could cost the company as much as $100,000.

By adopting Smartsheet, Extreme centralized build requests, supplier commits, procurement status, POs, test results and files in a single, cloud-accessible system that both employees and ODMs can update in real time. The platform’s attachments, automated reminders, Gantt/calendar views and permissioned workspaces eliminated redundancy, improved visibility and accountability, accelerated decisions, and drove company-wide adoption—shifting the culture toward greater collaboration and shared ownership.

Extreme Networks

Brad Martin

Chief Quality Officer