Case Study: Hanson’s Installations achieves streamlined operations and improved efficiency with Smartsheet

Hanson’s Installations Improves Efficiency With Smartsheet

Hanson’s Installations, a Selma, Texas labor subcontractor founded in 1984 that installs laboratory equipment, casework and millwork for hospitals, schools and research centers, struggled with inefficient, inconsistent processes across widespread jobs. Hundreds of status emails, static Excel sheets and the high cost/complexity of purpose-built tools left the team without real-time visibility or a standard way to communicate and manage workflow.

By implementing Smartsheet, Hanson’s standardized workflows from bidding to punch lists, enabled mobile site reporting and photo-backed field reports, and created a single source of truth for schedules, certifications and issue tracking. The change dramatically reduced email (reported ~90%), sped issue resolution and close-out, improved resource allocation and customer transparency, and unlocked growth—allowing the team to scale services and give leadership more operational freedom.

Hanson’s Installations

Larry “Wayne” Hanson Jr.

President and Owner