Case Study: Creating IT Futures achieves a 75% reduction in program administration time and $25,000 annual savings with Smartsheet

Growing nonprofit cuts program administration time by 75%

Creating IT Futures, the workforce charity of IT association CompTIA, prepares people from underrepresented communities for careers in technology. Despite program success, the nonprofit faced a heavy administrative burden from error-prone PDF intake, disconnected spreadsheets, and manual voucher distribution that diverted staff time from supporting students.

Switching to Smartsheet’s web forms and centralized sheets gave real-time transparency, automated alerts, and straightforward reporting, streamlining intake, voucher management, and partner communication. Administration time fell to 25% of a full-time role (a 75% reduction), onboarding became faster, handoffs simplified, and the organization estimates about $25,000 in annual savings—freeing staff to expand programs and work directly with students.

Creating IT Futures

Charles Eaton

CEO