Smartsheet
280 Case Studies
A Smartsheet Case Study
The George Washington University School of Nursing in Ashburn, VA, serves about 800 students across bachelor’s, master’s, and doctoral programs. Its online learning and instructional technology team struggled with fragmented spreadsheets and project tools, creating manual, time-consuming processes for course development, syllabus reviews, accreditation tracking, and reporting—making it difficult to map work to strategic priorities and monitor course readiness.
The school implemented Smartsheet to centralize management of 160+ courses, integrate Banner data via Data Shuttle, automate syllabus approvals and milestone notifications, and create dashboards for students, faculty, and administrators. The change reduced manual work, saved staff hours each week, improved visibility into course alignment and readiness through a “map and gap” accreditation system, strengthened governance and compliance, and supported strategic planning with automated workflows and AI-assisted idea generation.
Miro Liwosz
Assistant Dean, Online Learning and Instructional Technology