Case Study: EAH Housing achieves scalable growth and full project visibility to deliver more affordable housing with Smartsheet

EAH Housing helps more people find affordable housing by increasing scalability and collaboration with Smartsheet

EAH Housing, a nonprofit founded in 1968 that develops and manages more than 230 affordable housing properties across California and Hawaii, faced rapid growth and increasing demand for housing. Their legacy project tools produced duplicate documents, fragmented spreadsheets, limited visibility, and a disconnect between development and property management—leading to slow manual reporting, missed deadlines that risked funding or permits, and difficulty scaling operations.

EAH implemented Smartsheet tools (Control Center, Document Builder, Bridge, Data Shuttle, Dynamic View, workflow automation, and the mobile app) to centralize data, automate workflows and alerts, and provide real-time dashboards and templates. The result: faster, automated reporting (minutes instead of hours), property updates in under two minutes, proactive issue alerts that reduce regulatory risk, a $60K annual saving from streamlined billing, reallocated staff resources, and improved cross-department collaboration—enabling the organization to scale more effectively.

EAH Housing

Alla Suzdaltsev

Director of Special Projects