Case Study: Duo Security achieves faster asset findability and saves 10 hours/week per employee with Smartsheet

Duo Security's 800+ stakeholders adopt Brandfolder with ease

Duo Security, a user-centered leader in two-factor authentication and single sign-on (founded 2009 with 18,000+ customers and 500M authentications per month), was struggling with a legacy DAM that failed to gain adoption among 800+ internal stakeholders. The folder-based system buried assets in poorly named hierarchies, prevented search by technical compliance terms, created duplicate work, generated hundreds of asset requests weekly, and led to inconsistent, outdated materials being used in market.

Switching to Brandfolder gave Duo a single source of truth with flat collections, auto-tagging and NLP search, share links, on-brand templates, and analytics. The result: broad stakeholder adoption, elimination of hundreds of routine requests, better on-brand sales collateral, and a time savings of roughly 10 hours per week per creative team member (about 520 hours per year), freeing the team to focus on strategic work.

Duo Security

Brandon Nalband

Creative Operations Manager