Smartsheet
416 Case Studies
A Smartsheet Case Study
Douglas Pharmaceuticals, a New Zealand-based life sciences company, faced significant challenges managing over 400 annual projects in a complex matrix environment. With no dedicated project teams and numerous external partners, they struggled with visibility gaps, coordination issues, and a lack of accountability. To bring structure and control to this setup, they chose to implement Smartsheet as their central project management platform.
Using Smartsheet, including its Control Center and Resource Management capabilities, Douglas created a unified system for tracking projects and resources. The solution provided real-time dashboards, automated project creation, and secure collaboration spaces for internal and external stakeholders. As a result, Smartsheet helped save one project manager two hours daily in setup time, improved visibility and accountability across the portfolio, and enabled more informed, data-driven decision-making for the entire organization.