Case Study: Domino’s achieves faster, more effective company communications with Smartsheet

Domino’s Delivers Company Communications Faster and More Effectively With Smartsheet

Domino’s, a global pizza leader operating in 86 markets, needed a better way to deliver timely updates to corporate employees and franchisees. Multiple teams were sending overlapping messages through newsletters and one-off emails, creating information overload and driving engagement down to just 4% read rates.

By adopting Smartsheet, Domino’s centralized its content calendar and event planning, added task tracking and automated alerts, and created cross-functional transparency. The result: fewer duplicate communications, significantly higher newsletter read rates, expanded collaboration across more teams without extra headcount or heavy IT support, and faster, more reliable delivery of critical messages.

Domino’s

Stacie Barrett

Director of Internal Communications